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Terms and Conditions


Flowers
All flowers on this website are available in London. Specific flowers may differ based on National and / or Regional availability.
Certain floral designs may be delivered by us in bud form to ensure longer life.
Some flowers and / or plants may be harmful or poisonous; please contact to discuss this further.

Order / Payments
All personal information submitted to complete an order will not be shared with any third party (excluding delivery information).
All Prices include VAT.

Delivery
The customer must ensure that all delivery details supplied are correct and any delay in delivery caused by incorrect details may incur in an additional customer charge.
Any specific delivery requests will need to be discussed and agreed with a member of staff.
We will take all reasonable measures to ensure deliveries are made by the specified time however, there may be occasions where, due to unforeseen circumstances, delivery may not be possible. In this instance we will contact you at the earliest opportunity to discuss alternative delivery arrangements.

Cancellation / Guarantee
To amend your order, please contact us as soon as possible.
You will be required to provide a 5 day notice prior of the date of delivery should you wish to cancel your order.
We provide a 5 day guarantee for our flowers provided the care instructions are followed.
Due to the perishable nature of flowers, you will need to notify us within one working day from the date of delivery if you are unhappy with the quality of flowers.

Contact Us
Please contact us by either of the below means should you require any further information:
Email: enquiries@sarahdiamantflorist.com
Call/Text: 07578 472 474

Disclaimer
Due to the nature of flowers including the unpredictability of inclement weather, it is not always possible to guarantee the availability of flowers offered within an order. We reserve the right to change the flowers for substitute flowers in these rare circumstances.

Legal
These Terms and Conditions shall be governed by and construed in accordance with English Law. All contents on this website is registered to Sarah Diamant Florist Ltd. No content (including design and / or trademarks) may be reproduced, copied, used, sold and/or duplicated without our prior written consent.

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